Due to station improvement works, the toilets at Salisbury are closed until the end of April. Alternative toilets are located on platforms 2/3.
Step-free category B2 Station - There is step free access to all platforms. Access to platforms 5 (for trains to Cardiff and the West of England) and 6 (for some services to Basingstoke and London Waterloo) are via level access.
Access to all other platforms is via a subway with steep ramps. A staff operated powered wheelchair is available for customers who have difficulty using the ramps. Please speak to our assisted travel team or a member of station staff.
Help points are available on all platforms
Gateline
.The gateline is directly in front of you as you enter the station. Please speak to any member of staff on the gateline.
Platform
.Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Station forecourt, off South Western Road
Information to plan your onward journey is available in a printable format here
Parking is chargeable for all vehicles except registered Blue Badge holders.