Station Details for Salisbury

Station Alerts

Due to station improvement works, the toilets at Salisbury are closed until the end of April. Alternative toilets are located on platforms 2/3.

Step-free category: Category B2
Step-free category B2 Station - There is step free access to all platforms. Access to platforms 5 (for trains to Cardiff and the West of England) and 6 (for some services to Basingstoke and London Waterloo) are via level access.
Access to all other platforms is via a subway with steep ramps. A staff operated powered wheelchair is available for customers who have difficulty using the ramps. Please speak to our assisted travel team or a member of station staff.
Helpline: Yes
Help Points:
Help points are available on all platforms
Induction Loop: Induction loops are only in Help Points
Accessible Toilets: Yes
Changing Places: No
Staff Assistance: 1
Train Ramp: 1
Tactile Paving:
Wheelchairs Available: Yes
Passenger Assistance:
- Gateline
  .
  The gateline is directly in front of you as you enter the station. Please speak to any member of staff on the gateline.
- Platform
  .
  Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Staff Help: 1
Mobility set down:
Accessible ticket counters:
- Ticket buying and collection, main entrance. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, main entrance. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station operator: South Western Railway
Ticket office:
- Monday to Friday 05:30-20:00
- Saturday 06:20-19:30
- Sunday 08:10-20:00
Ticket machines:
- Ticket buying and collection, main entrance
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Male toilet, Platforms 2 & 3
- Unisex accessible toilet, Platform 4
- Unisex accessible toilet, Platforms 2 & 3
- Male toilet, Platform 4
- Female toilet, Platform 4
- Female toilet, Platforms 2 & 3
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Station forecourt, off South Western Road
- Bus.
  Information to plan your onward journey is available in a printable format here
- Taxi.
CCTV available: Yes
WiFi available:
Find WiFi Hotspots around Salisbury station
Refreshments: 1
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: Yes
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: Yes
Cycle storage available: No
Car parks:
- Salisbury Car Park from Sunday 1 February 2026.
  Spaces:269.
  Parking is chargeable for all vehicles except registered Blue Badge holders.
- Fisherton Street from Sunday 1 February 2026.
  Spaces:89
Taxi rank available: Yes
Customer information screens:
- Departure Screens