Station Details for St Austell

Station Alerts

No station alerts

Step-free category: Category A
Step Free Category A Station - This station has step free access to both platforms via a liftbridge.
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are only in Help Points
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
Meeting point: Ticket office.
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Ticket Office (Staffed Station)
  .
  The ticket office is located in the main station building.
- Platform (When Unstaffed)
  .
  Make your way onto the platform. Onboard teams will assist you.
Staff Help:
Meeting point: Ticket office.
Mobility set down: 1
Accessible ticket counters:
- Ticket hall. There is no counter here
Accessible ticket machines:
- Ticket buying and collection, access route from north car park. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
Printed local info: There is accessible printed information available

Station operator: Great Western Railway
Ticket office:
- Monday to Friday 07:30-19:00
- Saturday 07:30-19:00
- Sunday 09:45-16:45
Ticket machines:
- Ticket buying and collection, access route from north car park
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
- Unisex accessible toilet, Platform 2. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- Female toilet, Platform 1
- Male toilet, Platform 1
- Male toilet, Platform 2
- Female toilet, Platform 2
- Unisex accessible toilet, Platform 1. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Towards Newquay, Truro and Penzance - Bus station. Towards Plymouth - Station car park.
- Bus.
  Information to plan your onward journey is available in a printable format here
- Airport.
  Find out more about links from GWR stations to airports.
- Taxi.
CCTV available: Yes
WiFi available:
Connect to "GWR Free Station WiFi"
Refreshments: 1
Shops: 1
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Short stay accessible parking
- Long stay accessible parking
- Station Car Park.
  Spaces:79
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements