Station Details for Starbeck

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
  • Category B Station
  • Mobility Scooter friendly station

  Step-free access to both platforms via short ramps from separate entrances. Step-free access between platforms via subway with fairly steep ramps.

• : B1
• Helpline:

  Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

  We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  08002006060

Station General information

• Station operator: Northern
• Ticket office:

  • unstaffed

• Ticket machines:
  • Ticket buying and collection, platform 2
  • Ticket buying and collection, platform 1
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Unstaffed
• Information from staff:
• Staff assistance:
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Pick Up / Drop Off at the bus stops near to the level crossing. Bus stop opposite William Hill on the Station side for York. Bus stop adjacent to the Mazda garage on the opposite side of the station for Harrogate.

    What3words - Towards York - guises.digit.hero & towards Harrogate - icon.shin.blues

  • Bus.

    'Transdev Harrogate & District' operate a network of daily, frequent bus routes around Starbeck & Harrogate and also to nearby towns and villages. For route maps and timetables: www.harrogateanddistrict.co.uk

    Bus stops are located adjacent to the rail station.

    Buy a Starbeck PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around Starbeck, Knaresborough & Harrogate. For details: www.plusbus.info

• CCTV available: No
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 14 spaces. Lockers, Stands.

  Next to platform 1

• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available