To alight from the train, please inform the conductor in good time. To board, please give a clear hand signal to the driver as the train approaches.
Step free access to the platform. Wheelchair users, mobility scooter users and customers with reduced mobility may find the approach road difficult to negotiate due to an uneven surface. The nearest accessible station is Tenby.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
On the platform in view of the on-train staff.
There are ticket counters here
There is a Low-Level counter here
There are induction loops indicated at the low and high level counters
There are ticket machines here
There is space in front of the ticket machine to manoeuvre a wheelchair
The controls are at a suitable height for wheelchair users
Contact our Customer Relations team directly via the Transport for Wales Website.
The rail replacement bus stop is at the end of the station access lane.
Two Sheffield stands providing parking for up to four bicycles are located near to the platform, and at top of ramp.