Station Details for Shelford (Cambs)

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  

  This station has step free access to both platforms via Station Road Level crossing approximately 50 metres between platforms.

  The platforms on this station are very narrow which makes it very difficult to turn a mobility scooter on and off a boarding ramp.

  This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the ticket office.

• Helpline: Yes
• Help Points:

  On each platform

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Cambridge (5 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office

    .

    Meeting point is the ticket office when staffed. Part Time staffed station. Please check opening times on National Rail Enquiries.

  • Taxi

    .

    Taxi can be provided when ticket office closed. Please meet outside the station.

• Staff Help:

  Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Cambridge (5 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket hall. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection on Platform 2. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, main entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available

Station General information

• Station operator: Greater Anglia
• Ticket office:
  • Monday to Friday 06:00-10:30
  • Saturday Unavailable
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection on Platform 2
  • Ticket buying and collection, main entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Shelford Station Bus Stop is being PERMANENTLY moved to the following location:

    Buses will depart from the bus stops on London Rd (A1301) located either side of Station Road. The bus stops are approx. 4 min walk from Shelford Station

    https://maps.app.goo.gl/r6Cub8QbhhjKLGci9 buses towards Whittlesford.

    https://maps.app.goo.gl/Ju4Lgxk9GduahFps6 buses towards Cambridge

  • Bus.

    local bus services

• CCTV available: No
• WiFi available:

  Find WiFi Hotspots around Shelford station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available