Station Details for St Erth

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step-free category A station – This station has step-free access to all platforms.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 07:00-15:00
  • Meeting point: Ticket office.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Ticket Office (Staffed Station)

    The ticket office is located in the main station building.

  • Platform (When Unstaffed)

    Make your way onto the platform. Onboard teams will assist you.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are no ticket machines here

• Accessible ticket machines:
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday Tuesday Wednesday Thursday Friday Saturday 07:30-14:45
  • Sunday Unavailable
• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Meeting point: Ticket office.
• Toilets:
  • Unisex accessible toilet, north concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, north concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Bus stop at front of the station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Connect to "GWR Free Station WiFi"

• Refreshments:

  Café off platform 3

• Shops:

  Café off platform 3

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 6 spaces. Stands. Sheltered.

  Approach to ticket office

• Car parks:
  • Long stay accessible parking
  • Station Car Park.
    Spaces:550.
    

    Car park adjacent to ticket office

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 – Platform 1 - Status: In service - Lift is currently available
• Lift 2 – Platform 2 - Status: In service - Lift is currently available