No station alerts
There is now a Northern team member available from the first train of the day until the last, every day. This means customers can rely on staff being present throughout the station’s operating hours. If you need help crossing the tracks using the barrow crossing, a member of staff will always be on hand to assist. You’ll find our team at the Settle ticket office, ready to support all customers, including those with accessibility needs. You can also book Passenger Assistance in advance at northernrailway.co.uk/passenger-assist or by calling 0800 138 5560.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Located on the left hand side of the station entrance on platform 1. see National Rail Enquiries website for office hours.
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
There are ticket counters here
There is no Low-Level counter here
There are only induction loops at high-level ticket counters
There are no ticket machines here
08002006060
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Within Car Park