The lifts at Sevenoaks station are being replaced the lifts on platforms 1 & 2 are out of use until winter 2026.
More information and travel advice is available at www.networkrail.co.uk/sevenoaks
The nearest stations with step-free access are Hildenborough and Chelsfield, or Otford for Thameslink services.
This is a category B2 station. Step free access to booking hall via steep ramp to station entrance. Lift access to booking hall available from Blue badge parking area. Step free access to all platforms via lift from overbridge. Only stepped access from car park adjacent to Platform 4 to the overbridge.
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
On platforms and in booking hall
Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
Rail replacement bus stop on London Road
The drop-off and/or pick-up point is on the same side of the road as the station
This is a combined drop-off and pick-up point
There is space for 1 vehicle at a time to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Drop off and pick up point on London Road
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
This is a combined drop-off and pick-up point
There is space for more than 5 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
There are ticket counters here
There is a Low-Level counter here
There are only induction loops at high-level ticket counters
There are ticket machines here
There is limited space in front of the ticket machine to manoeuvre a wheelchair
The controls are at a suitable height for wheelchair users
This station has Secure station accreditation - For more information contact 0345 322 7021
Assistance/Help available from station staff from First to Last trains.
From the Car park adjacent to platform 1. (what 3 words: burns.family.divisions).
Information to plan your onward journey is available in a printable format here
An Enterprise Car Club vehicle is available at this station. For more information or to book, visit the Enterprise Car Club website.
Coffee kiosk and Selecta vending machine
Flower stall
car park and on station forecourt
Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.