Station Details for Sevenoaks

Station Alerts

The lifts at Sevenoaks station are being replaced and step-free access will be reduced on the dates below:
- Phase One until late spring will see the replacement of the lifts to the Car Park, Concourse, and platforms 3 & 4.
- Phase Two commencing late spring will see the lifts serving platforms 1 & 2 replaced and will be completed by autumn 2026.
More information and travel advice is available at www.networkrail.co.uk/sevenoaks
The nearest stations with step-free access are Hildenborough and Chelsfield, or Otford for Thameslink services. Toilets update All toilets are out of service until further notice whilst repairs are made.

Station Accessible information

Step-free category: Category B2
This is a category B2 station. Step free access to booking hall via steep ramp to station entrance. Lift access to booking hall available from Blue badge parking area. Step free access to all platforms via lift from overbridge. Only stepped access from car park adjacent to Platform 4 to the overbridge.
Helpline: Yes
Help Points:
On platforms and in booking hall
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: Yes
Passenger Assistance:
- Platform
  .
  Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
Staff Help: 1
Mobility set down: 1
Accessible ticket counters:
- Ticket buying and collection, station concourse. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, station concourse. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station General information

Station operator: Southeastern
Ticket office:
- Monday to Friday 06:15-21:00
- Saturday 06:15-21:00
- Sunday 07:15-21:15
- Assistance/Help available from station staff from First to Last trains.
Ticket machines:
- Ticket buying and collection, station concourse
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Female toilet
- Male toilet
- Accessible toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
Baby changing available: Yes
Transport links:
- Replacement Bus.
  From the Car park adjacent to platform 1. (what 3 words: burns.family.divisions).
- Bus.
  Information to plan your onward journey is available in a printable format here
- Car Hire.
  An Enterprise Car Club vehicle is available at this station. For more information or to book, visit the Enterprise Car Club website.
- Taxi.
CCTV available: Yes
WiFi available:
Refreshments:
Coffee kiosk and Selecta vending machine
Shops:
Flower stall
Luggage storage: No
Lost property: Yes
ATM machine: Yes
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Accessible parking B
- Accessible parking A
- Car Park 4.
  Spaces:528.
  Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
- Car Park 1 - Mobility & Motorcycles.
  Spaces:135.
  Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements

Station lift information

Lift 1 Concourse - Status: Unknown - Lift status unknown
Lift 2 Platforms 1&2 - Status: In service - Lift is currently available
Lift 3 Platforms 3&4 - Status: Unknown - Lift status unknown