Station Details for Stratford International

Station Alerts

No station alerts

Step-free category: Category A
Step free access to all platforms via lifts.Pedestrian access to the international station from the regional station either via Westfield shopping centre or the roadway to the second entrance.
Helpline: Yes
Help Points:
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: No
Changing Places: No
Staff Assistance:
Assistance/Help available from station staff from First to Last trains.
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Meeting point shown on station map.
  .
Staff Help:
Assistance/Help available from station staff from First to Last trains.
Mobility set down:
Accessible ticket counters:
Accessible ticket machines:
Printed local info: There is accessible printed information available

Station operator: Network Rail High Speed
Ticket office:
- Monday to Friday 06:15-22:00
- Saturday 06:15-22:00
- Sunday 09:30-17:30
- Assistance/Help available from station staff from First to Last trains.
Ticket machines:
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Unisex accessible toilet, upper concourse
- Female toilet, upper concourse
- Male toilet, upper concourse
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Station Forecourt
- Underground.
  Docklands Light Railway is available at the station for onward connection to London Underground and DLR stations.
CCTV available: Yes
WiFi available:
Refreshments:
coffee shop
Shops:
WH Smiths
Luggage storage: No
Lost property: Yes
ATM machine: Yes
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements
- Arrival Screens