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Ramped access to platforms and ticket office. Whilst these ramps are step free, they are quite steep.
Recent works at the station have improved the stepping distance between the train and the platform.
April/May 2025, there is currently work taking place at the station that means assistance may not be available, please contact the customer experience team for alternative support if you require it. 0800 138 5560 text relay 18001 0800 138 5560, station will have assistance staff available in late June 25
To find our more about travelling around this station, please see the 360 map click here
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Hours on National Rail Enquiries website. Outside staffed hours seek assistance from conductor on your train service or call customer support team.
There are ticket counters here
There is a Low-Level counter here
There are induction loops indicated at the low and high level counters
There are ticket machines here
There is space in front of the ticket machine to manoeuvre a wheelchair
The controls are at a suitable height for wheelchair users
08002006060
Pick Up / Drop Off at the bus stops on Chapel Street.
What3words - Towards Manchester – note.famed.stone & towards Wigan – froth.blitz.bland
Located on both sides of New Bailey Street for buses to Bolton, Eccles and Piccadilly Gardens. Maximum distance 120 yards/110m. Busline 0871 200 2233
GMPTE 0161 228 7811