Station Details for Shifnal

Station Alerts

• Platform 1 is the only step free platform at Shifnal station, which is used for trains towards Birmingham. For more information please see 'Station accessibility'.

Station Accessible information

• Step-free category: Category B3
  

  This station has been classified as a step-free access category B3 station. This means that there is some step-free access, this may be in one direction only. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

  Please note:

  Platform 1 is the only step free platform at Shifnal station, which is used for trains towards Birmingham. This is accessed from the car park and its access road behind platform 1. (Please note, there is a long ramp that leads to a subway, this is not step free as it has stairs at the end of the ramp).

  Platform 2 towards Shrewsbury does not have step free access.

  The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. 

  Planning a train journey? We’re here to make it easier, and more accessible. With support from access-WMT.co.uk, West Midlands Railway now offers British Sign Language (BSL) support at this station using the InSignLanguage Avatar. That means you can get essential station information signed in BSL - Shifnal Train Station

• Helpline: Yes
• Help Points:

  On both platforms

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    On the platform in view of the on-train team

• Staff Help:
• Mobility set down:

  Pick-up possible in car park.

• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: West Midlands Railway
• Ticket office:
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Unstaffed
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement vehicles will operate from midway along Station Approach Road at the 'Y' intersection.

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:20.
    

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

• Taxi rank available: No
• Customer information screens:

Station lift information

• No lift information available