Station Details for Stanford-le-Hope

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step free access is available to both platforms via the level crossing

• : B1
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 05:30-20:30
  • Saturday 06:15-20:30
  • Sunday 06:45-16:00
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Ticket Office Platform 1 (Staffed Hours)

    Please make yourself known to a member of staff at the ticket office or gateline. Check staffed hours on National Rail Enquiries website.

  • Platform 2 Gateline (Staffed Hours)

    Please make yourself known to a member of staff on the gateline to receive assistance. Check staffed hours on National Rail Enquiries website.

  • Station Help Points (Outside Staffed Hours)

    Outside of staffed hours, please use the help point to request assistance for your journey.

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Monday - Friday, 08:00 - 20:00

  Saturday - Sunday - Public Holidays: 09:00 - 16:00

  Christmas Day and Boxing Day: Closed

  0345 744 4422 (option 3, followed by option 3)

  contact@c2crail.net

Station General information

• Station operator: c2c
• Ticket office:
  • Monday to Friday 05:30-19:15
  • Saturday 06:30-19:15
  • Sunday 08:15-16:00
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from ticket office
• Staff assistance:
  • Available
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    c2c Rail Replacement along London Road:

    • Buses to Grays/London at Bus Stop A, east of the Platform 1 Entrance (W3W ///lend.mutual.flight)
    • Buses to Pitsea/Southend at Bus Stop B, west of the Platform 2 Entrance in front of Lewes House (W3W ///action.voted.mint)

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:

• Refreshments:
• Shops:

   Station News

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 70 spaces. Stands. Sheltered.

  Outside station entrance and in car park

• Car parks:
  • Station Car Park.
    Spaces:66
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available