Station Details for Smethwick Galton Bridge

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

  The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.

  Planning a train journey? We’re here to make it easier, and more accessible. With support from access-WMT.co.uk, West Midlands Railway now offers British Sign Language (BSL) support at this station using the InSignLanguage Avatar. That means you can get essential station information signed in BSL - Wolverhampton Train Station

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  On all platforms

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday, Tuesday, Wednesday, Thursday 06:15-13:00
  • Friday 06:15-18:00
  • Saturday 08:00-16:00
  • Sunday 10:00-13:00
  • This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Ticket Office

    Ticket office at end of overbridge by the station entrance from Oldbury Road - Please check the opening times on the National Rail Enquiries website

  • Platform (when ticket office is closed)

    On the platform in view of the on-train team

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket machine, inside booking hall. .
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

  **Smethwick Galton Bridge Station is accredited by the Secure Station Scheme**

Station General information

• Station operator: West Midlands Railway
• Ticket office:
  • Monday Tuesday Wednesday Thursday 06:15-13:00
  • Friday 06:15-18:00
  • Saturday 08:00-16:00
  • Sunday 10:00-13:00
• Ticket machines:
  • Ticket machine, inside booking hall
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 1
  • Waiting room on Platform 2
  • Waiting room on Platform 2
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.
• Toilets:
  • Toilet. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement vehicles will operate from the public service bus stops on Oldbury Road, at the front of the station.

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.

    Please click here for a directional video to the rail replacement bus stop.

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 20 spaces. Stands. Sheltered
• Car parks:
  • Station Car Park.
    Spaces:82.
    

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift, Platform 1 - Status: In service - Lift is currently available
• Lift, Platforms 1 to Footbridge - Status: In service - Lift is currently available
• Lift, Platform 2 to 4 - Status: In service - Lift is currently available
• Lift, Platforms 2&3 to footbridge - Status: In service - Lift is currently available