Station Details for Sheffield

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Station Accessible information

Step-free category: Category A
This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms.
This station has tactile paving at the edge of each platform.
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
04.20 - 00.00 Monday to Saturday
07.30 - 00.00 Sunday
Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.
Train Ramp:
Tactile Paving:
Wheelchairs Available: Yes
Passenger Assistance:
- Ticket Office
  .
  The ticket office is located in the main Station building. Please check National Rail Enquires for the ticket office opening hours.
Staff Help:
04.20 - 00.00 Monday to Saturday
07.30 - 00.00 Sunday
Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.
Mobility set down: 1
Accessible ticket counters:
- Ticket buying and collection, entrance. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
- Ticket buying and collection, Tramway entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is printed information available

Station General information

Station operator: East Midlands Railway
Ticket office:
- Monday to Friday 05:00-22:50
- Saturday 05:00-22:50
- Sunday 07:45-23:00
Ticket machines:
- Ticket buying and collection, entrance
- Ticket buying and collection, Tramway entrance
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Toilet, platform 5a, 2c & 2a
- Toilet, platform 3, 4 & 5
- Toilet, platforms 8b & 6b
- Toilet, platform 6 & 8
- Accessible toilet with baby change, platforms 3, 4 & 5. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- Accessible toilet, Platform 6, 7 & 8
- Toilet with baby change, concourse
- Male toilet, concourse
- Toilet, Entrance concourse
- Unisex accessible toilet, Concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station.
- Bus.
  Most local buses depart from the Sheffield Bus Interchange or the Arundel Gate Interchange, both of which are a short walk from the station. View the map and in a printable format here.
  The free-to-ride Sheffield Connect bus service departs from Sheffield Bus Interchange Starnd B1. Find more information about the Sheffield Connect service here.
- Underground.
  The Sheffield 'Supertram' serves the railway station - exit the rail station via overbridge.
  For tram routes and times: www.travelsouthyorkshire.com/en-gb/supertram/home
- Airport.
  Trans Pennine Express operate a daily, frequent train service, direct to Manchester Airport.
- Taxi.
CCTV available: Yes
WiFi available:
Find WiFi Hotspots around Sheffield station
Refreshments:
Cafes and vending machines.
Shops: 1
Luggage storage: No
Lost property: Yes
ATM machine: Yes
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Long stay accessible parking
- Station Car Park.
  Spaces:678
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements
- Arrival Screens

Station lift information

Platform 1 (Concourse) Passenger - Status: In service - Lift is currently available
Platforms 2&5 Passenger - Status: In service - Lift is currently available
Platforms 6&8 Passenger - Status: In service - Lift is currently available