Station Details for Shanklin

Station Alerts

Step-free category: Category A
Step-free access category A.
Level access to platform via Booking Hall or side gate.
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  Wait at the platform Assisted Boarding Point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Staff Help: 1
Mobility set down:
At front of station
Accessible ticket counters:
- Ticket buying and collection, ticket office. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, ticket office. .
Printed local info: There is accessible printed information available

Station operator: Island Line
Ticket office:
- Monday to Friday 06:50-12:30
- Saturday 07:45-15:00
- Sunday 08:00-15:15
Ticket machines:
- Ticket buying and collection, ticket office
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Unstaffed
Toilets:
- Male toilet, station building
- Female toilet, station building
- Unisex accessible toilet, station building
Baby changing available: No
Transport links:
- Replacement Bus.
  During planned engineering work and unplanned disruption, rail replacement buses will leave from the station forecourt.
- Bus.
  Information to plan your onward journey is available in a printable format here
- Taxi.
CCTV available: Yes
WiFi available:
Find WiFi Hotspots around Shanklin station
Refreshments:
Shops:
Luggage storage: No
Lost property: No
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Shanklin Car Park .
  Spaces:50.
  Parking is chargeable for all vehicles except registered Blue Badge holders.
Taxi rank available: Yes
Customer information screens:
- Departure Screens