Station Details for Shepperton

Station Alerts

No station alerts

Step-free category: Category A
Step-free category A Station - This station has step-free access to all platforms.
Helpline: Yes
Help Points:
Help point is available on all platform 1.
Induction Loop: Induction loops are throughout this station
Accessible Toilets: No
Changing Places: No
Staff Assistance:
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Staff Help:
Mobility set down:
Accessible ticket counters:
- Ticket buying and collection, east entrance. There is no Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, west entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
Printed local info: There is accessible printed information available

Station operator: South Western Railway
Ticket office:
- Monday to Friday 06:25-13:00
- Saturday 08:00-13:00
- Sunday 09:00-13:00
Ticket machines:
- Ticket buying and collection, west entrance
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
- Toilets available, but no further details provided
Baby changing available: No
Transport links:
- Replacement Bus.
  Front of Station in Station Approach off Green Lane (B3366)
- Bus.
  Information to plan your onward journey is available in a printable format here
CCTV available: Yes
WiFi available:
Find WiFi Hotspots around Shepperton station
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Shepperton Car Park.
  Spaces:7
Taxi rank available: No
Customer information screens:
- Departure Screens