The lifts are out of order on Platforms 4, 5, 6 and 7 at Shrewsbury station. Passengers on services arriving into platforms 4, 5, 6 and 7 should make contact with station staff to allow alternate transport to be sourced.
Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
There are ticket counters here
There is no counter here
There are induction loops indicated at the low and high level counters
There are no ticket machines here
Contact our Customer Relations team directly via the Transport for Wales Website.
The rail replacement bus stop is at the station front.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Bus stops are located near the station on Castle Street.
Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk
There are several cycle parking areas at Shrewsbury station. 20 Rail stands providing for up to 40 bicycle parking spaces are located at the northern end of Platform 7. These are beyond the gateline. 10 Rail stands providing for up to 20 bicycle parking spaces are located to the right of the main station entrance, by the station forecourt. 6 Rail stands providing for up to 12 bicycle parking spaces are located on Platform 3.