Station Details for Shotton

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B3
  

  Category B3.

  Shotton station is split into two levels. Shotton and Shotton High Level.

  At Shotton (Platforms 1 and 2):

  No wheelchair access to Platform 1 (to Chester).

  Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street. 

  Customers are advised to travel to Flint and change trains.

  Shotton High Level (Platforms 3 and 4):

  No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.

  The nearest fully accessible station to Shotton High Level is Hawarden Bridge.

• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    On the platform in view of the on-train staff.

• Staff Help:

  If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, platform 3. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, platform 3. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is no printed information available

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday to Friday 07:30-12:30
  • Saturday 08:45-13:45
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, platform 3
  • Ticket buying and collection, platform 2
  • Ticket buying and collection, platform 1
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is a local bus/coach stop near the Rivertown URC Church.

  • Bus.

    The nearest bus stops are located outside the station on Chester Road West.

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Shotton station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Long stay accessible parking
  • Accessible parking
  • Station Car Park.
    Spaces:26
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Arrival Screens
  • Announcements

Station lift information

• No lift information available