Station Details for Slough

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step-free category A station - This station has step-free access to all platforms

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Daily 24 Hours
  • Monday to Friday 24 Hours
  • Saturday 24 Hours
  • Sunday 24 Hours
  • Meeting point: Platform 5 customer assistance office.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Ticket Office / Gateline (Staffed station)

    The ticket office is located in the main station building via Brunel Way.

• Drop-off / pick-up points:

  • Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.

  • Drop off and pick up point on Railway Terrace

    The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing

    This is a drop-off point only

    There is space for up to 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, south entrance

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are no ticket machines here

  • Ticket buying and collection, southeast entrance

    There are ticket counters here

    There is no counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection, southeast entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, southeast entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, north entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:00-21:30
  • Saturday 06:30-21:30
  • Sunday 07:00-21:30

  • Please note: Reservations and tickets requiring reservations are only sold between 10:00 and 17:00

• Ticket machines:
  • Ticket buying and collection, southeast entrance
  • Ticket buying and collection, southeast entrance
  • Ticket buying and collection, north entrance
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room (northeast entrance)
  • Waiting room (south entrance)
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Meeting point: Platform 5 customer assistance office.
• Toilets:
  • Toilet
  • Toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, north entrance. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Toilet, south entrance
  • Baby changing
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Front of station, bus stops on Brunel Way, or as directed by signs.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Connect to "GWR Free Station WiFi"

• Refreshments:

  Coffee shop

• Shops:

  Coffee shop

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 120 spaces. Racks, Stands. Sheltered.

  Platform 5 and front of station

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:564
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 2 - Status: Unknown - Lift status unknown
• Lift 3 Platform 5 - Status: Unknown - Lift status unknown