Station Details for Shenfield

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This station has step free access to all platforms via lifts. Please note the station car park on Hunter avenue is approximately 300-400 metres away or about 4-5 min walk.

  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the customer information office on relevant platform.

• Helpline: Yes
• Help Points:

  Help point available in ticket hall

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Assistance is provided by station staff at all times during the hours of train service operation. Booking is recommended

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Customer Information Office

    .

    Meeting point is the customer information office on relevant platform. Full time staffed station.

• Staff Help:

  Assistance is provided by station staff at all times during the hours of train service operation. Booking is recommended

• Mobility set down:
• Accessible ticket counters:
• Accessible ticket machines:
• Printed local info:

Station General information

• Station operator: Greater Anglia
• Ticket office:
  • Monday to Friday 06:10-20:00
  • Saturday 06:10-20:00
  • Sunday 07:10-20:10
• Ticket machines:
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet with baby change, platform 3 & 4. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, platform 5 & 6
  • Toilet, Platform 3 & 4
  • Toilet, platform 3 & 4
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Station Forecourt unless otherwise indicated.

  • Bus.

    Local bus stops near station entrance. Shenfield is a PlusBus location click here to see the PlusBus map

• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Vending machines

• Shops:

  News agent Passport Photo Booth

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:442
  • Premium Bay.
    Spaces:37
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• 225049000015 - Lift Platforms 3 & 4 - Status: In service - Lift is currently available
• Lift Platforms 1 & 2 - Status: In service - Lift is currently available
• Lift Platform 5 - Status: In service - Lift is currently available