Station Details for St Helens Central

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  
  • Category A Station
  • Scooter Friendly Station

  Level access to Wigan bound platform. Access by underground subway to Liverpool platform with steep ramps. Lift open for all services.

  To find our more about travelling around this station, please see the 360 map click here

• Helpline: Yes
• Help Points:

  Platforms 1&2

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office

    .

    Hours on National Rail Enquiries website. Outside staffed hours seek assistance from conductor on your train service or call customer Support team.

  • Passenger Assistance Meeting Point

    .

    Seating available in ticket hall. Please check in with station team. Operational within staffed hours.

  • Platform

    .

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Staff Help: 1
• Mobility set down:

  No designated area is provided. The station front may be used for set down purposes.

• Accessible ticket counters:
  • Ticket buying and collection. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Northern
• Ticket office:
  • Monday to Friday 06:00-23:00
  • Sunday 08:00-22:00

  • Sunday opening April to August is 0800 - 2200

• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet, Platform 1 & 2
  • Toilet, Platform 1
  • Unisex accessible toilet, Platform 1 & 2. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Pick Up / Drop Off on Station forecourt (off Shaw Street).

  • Bus.

    Bus station 400 yards from rail station. (5 minutes walk). Busline 0871 200 2233

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Station Car Park - FREE FOR RAIL USERS - MUST DISPLAY A PARKING PERMIT WHICH IS AVAILABLE FROM THE BOOKING OFFICE ON PURCHASE / PRODUCTION OF VALID RAIL TICKET.
    Spaces:129.
    

    2 Electric Vehicle Charging spaces

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Platform 2 - Status: In service - Lift is currently available