Station Details for Swanwick

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B3
  

  Step-free category B3 Station - There is step-free access to Platform 1 (for trains towards Southampton Central). There is no step-free access to Platform 2 (for trains to Fareham and Portsmouth) which is accessed via a stepped footbridge only.

• Helpline: Yes
• Help Points:

  Help points are available on all platforms

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Staff Help:
• Mobility set down:
• Accessible ticket counters:
  • Ticket office. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket machine, main entrance. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:00-18:15
  • Saturday 07:15-15:00
  • Sunday 10:00-14:30
• Ticket machines:
  • Ticket machine, main entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Female toilet, waiting room on Platform 1
  • Male toilet, waiting room on Platform 1
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Station Forecourt

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Swanwick station

• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Swanwick Car Park.
    Spaces:80.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available