Station Details for Southampton Airport Parkway

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Step-free category: Category A
Step-free category A Station - This station has step-free access to all platforms.
Helpline: Yes
Help Points:
Help points are available on all platforms
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: Yes
Passenger Assistance:
- Ticket Office (Staffed Hours)
  .
  The ticket office is in the main entrance to the station. If no staff are available, make your way to the platform.
- Platform
  .
  Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Staff Help: 1
Mobility set down: 1
Accessible ticket counters:
- Ticket buying and collection, ticket office on Platform 1. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection on Platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket buying and collection, entrance to ticket office on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station operator: South Western Railway
Ticket office:
- Monday to Friday 05:45-20:00
- Saturday 05:45-20:00
- Sunday 07:45-20:10
Ticket machines:
- Ticket buying and collection on Platform 2
- Ticket buying and collection, entrance to ticket office on Platform 1
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
- Male toilet, Platform 1 in booking hall
- Unisex accessible toilet, Platform 1 in booking hall
- Female toilet, Platform 1 in booking hall
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Through Journeys: Station Forecourt Bus Stop off Wide Lane (A335)
  Terminating Journeys: Car Park at Eastleigh end, off Wide Lane (A335)
- Bus.
  Information to plan your onward journey is available in a printable format here
- Airport.
  Southampton (Eastleigh) Airport
- Taxi.
CCTV available: Yes
WiFi available:
Find WiFi Hotspots around Southampton Airpt Parkway station
Refreshments:
Coffee Shop located within Ticket Office area
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: Yes
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Long stay accessible parking
- Accessible parking B
- Accessible parking A
- Southampton Airport Parkway Car Park .
  Spaces:900.
  Parking is chargeable for all vehicles except registered Blue Badge holders.
Taxi rank available: Yes
Customer information screens:
- Announcements
- Departure Screens