Station Details for Southend Central

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step free access is available to all platforms.

  For services travelling to Thorpe Bay and Shoeburyness access to the platform is from the road.

• : B1
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 07:00-21:00
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Southend Central Gate line

    Gateline is upon entering main entrance uproad. Use slope for step free access. Check staffed hours on National Rail Enquiries website.

  • Station Help Points (Outside Staffed Hours)

    Outside of staffed hours, please use the help point to request assistance for your journey.

• Drop-off / pick-up points:

  • Outside station entrance on Clifftown Road

  • Drop-off/pick-up

    The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

    This is a combined drop-off and pick-up point

    There is space for more than 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, south entrance east concourse

    There are ticket counters here

    There is no counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection, south entrance east concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Monday - Friday, 08:00 - 20:00

  Saturday, Sunday, Public Holidays: 09:00 - 16:00

  Christmas Day & Boxing Day: Closed

  0345 744 4422 (option 3, followed by option 3)

  contact@c2crail.net

Station General information

• Station operator: c2c
• Ticket office:
  • Monday to Friday 05:45-18:45
  • Saturday 06:30-21:00
  • Sunday 07:30-19:00
• Ticket machines:
  • Ticket buying and collection, south entrance east concourse
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from ticket office
• Staff assistance:
  • Available
• Toilets:
  • Unisex accessible toilet with baby change, platform level. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, Platform 1
  • Toilet, south entrance
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    c2c Rail Replacement at the bus stop outside the Platform 3/4 Entrance (near The Last Post Public House) (W3W ///issued.rewarding.buzz)

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Southend Airport - Trains available from Southend Victoria to Southend Airport station.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 17 spaces. Stands. Sheltered.

  Outside platforms 1/2 & on platform 3/4 concourse

• Car parks:
  • Station Car Park.
    Spaces:138
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available