Station Details for South Woodham Ferrers

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Single platform station, This station has step free access to platform.

  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the platform.

• : B2
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:15-12:45
  • Outside the times the ticket office is open, some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go). Staff help section needs to read the same.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform (Mobile Team)

    Meeting point is on the platform, Station unstaffed, assistance provided by mobile team. Please check operational hours on National Rail enquiries.

  • Taxi

    Outside mobile team hours, a taxi will be arranged. Please check operational times on National Rail Enquiries.

• Drop-off / pick-up points:
• Accessible ticket counters:
• Accessible ticket machines:
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

  Closed on Christmas Day and Boxing Day.

Station General information

• Station operator: Greater Anglia
• Ticket office:
  • Monday to Friday 06:15-12:45
  • Saturday Unavailable
  • Sunday Unavailable
• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: No
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Outside the times the ticket office is open, some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go). Staff help section needs to read the same.
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail Replacement at bus stop on Hulbridge Road.

  • Bus.

    Local and town service bus stops nearby. South Woodham Ferrers is a PlusBus location click here to see the PlusBus map

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around South Woodham Ferrers station

• Refreshments:

  Coffee kiosk Cold drinks vending machine Food vending machine

• Shops:

  No shops available

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage:
• Car parks:
  • Station Car Park.
    Spaces:149
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available