Station Details for Solihull

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step Free Access Category A. Step free access to platforms via lifts.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  On both platforms

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 05:35-00:00
  • Saturday 06:15-00:00
  • Sunday 09:10-23:50
  • Passenger Assistance Meeting Point is in the booking office.
  • If you are travelling before or after the station Booking office is staffed, please proceed to the platform and our Train Manager will assist you to board or alight the service.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Booking Office (during staffed hours)

    At the ticket office in the main entrance area.

• Drop-off / pick-up points:

  • In short-stay car park.

  • Drop-off/pick-up

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for more than 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls may be at a suitable height for some people

• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info:
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

Station General information

• Station operator: Chiltern Railways
• Ticket office:
  • Monday to Friday 05:35-22:00
  • Saturday 06:15-22:15
  • Sunday 09:10-23:40
• Ticket machines:
  • Ticket buying and collection.

    Solihull is in West Midlands Zone 4.

• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from ticket office
• Staff assistance:
  • Passenger Assistance Meeting Point is in the booking office.
  • If you are travelling before or after the station Booking office is staffed, please proceed to the platform and our Train Manager will assist you to board or alight the service.
• Toilets:
  • Accessible toilet in female toilets, Platform 1. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Accessible toilet in male toilets, Platform 1. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Toilet. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Toilet, Platform 1 & 2
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail replacement bus services depart from the front of the station on Station Approach Road.

    Please click here for a directional video to the rail replacement bus stop.

  • Bus.

    For multi-operator bus information visit: www.networkwestmidlands.co.uk

    Buy a Birmingham PLUSBUS ticket with your train ticket, for unlimited bus and midland metro travel around Birmingham.

  • Airport.

    Connections to Birmingham International Airport available. The X12 bus, operated by National Express, runs every 20mins from Solihull station to the airport.

    For fares, timetables, and more information click here.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available: available
• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 30 spaces. Stands. Sheltered.

  on platform 1

• Car parks:
  • Long stay accessible parking
  • Station Car Park.
    Spaces:446.
    

    Parking charges apply to Blue Badge holders in this car park, which is is managed by Excel Parking Services on behalf of Transport for West Midlands.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1&2 - Status: In service - Lift is currently available