Station Details for Southampton Central

Station Alerts

• Between Monday 13 April and Wednesday 26 August 2026 the lifts at Southampton Central station will be refurbished, affecting step-free access. For more information, please visit this page: southampton central lift refurbishment

  Platform 1 – Monday 13 April to Tuesday 26 May

  The lifts are out of order between platform 1 and the footbridge at Southampton Central station.

  Step free access is still available to platform 1 via the Blechynden Terrance entrance, and to platforms 2, 3 and 4 via the Western Esplanade (premium and short stay car park) entrance. Accessible taxis are available at both entrances for transfer if required. Please speak to a member of station staff for assistance.

Station Accessible information

• Step-free category: Category A
  

  Step-free category A Station - This station has step-free access to all platforms.

• Helpline: Yes
• Help Points:

  Help points are available on all platforms

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  The station is staffed 24 hours a day.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Gateline

    .

    The gateline is directly in front of you as you enter either side of the station. Please speak to any member of staff on the gateline.

  • Platform

    .

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Staff Help:

  The station is staffed 24 hours a day.

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, southern concourse. There is a Low-Level counter here
  • Ticket buying and collection, northern concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, southern concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, northern concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 05:40-20:45
  • Saturday 06:00-20:45
  • Sunday 06:30-20:45
• Ticket machines:
  • Ticket buying and collection, southern concourse
  • Ticket buying and collection, northern concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex toilet, Platform 4
  • Accessible toilet, Platform 1. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Accessible toilet, Platform 4. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, Platform 1
  • Male toilet, Platform 1
  • Baby changing, Platform 4
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail replacement bus service goes from the north side (Blechynden Terrace) during engineering works. Overnight onward transport goes from the south side (West Quay side).

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Port.

    Southampton Cruise ship terminals.

    Bus link to Town Quay for Isle of Wight Ferries.

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Southampton Central station

• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Southampton Central Car Park (upside & downside).
    Spaces:182.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

  • Southampton Central Car Park (premium).
    Spaces:16
  • Southampton Central Car Park (Upside & Downside) from Sunday 1 February 2026.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

  • Southampton Central Car Park (Premium) from Sunday 1 February 2026
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Platform 1 - Status: Unknown - Lift status unknown
• Platform 2&3 - Status: In service - Lift is currently available
• Platform 4 - Status: In service - Lift is currently available