Station Details for Southend Victoria

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This station has step free access to all platforms.

  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the ticket office.

• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Assistance is provided by station staff during the hours of train service operation. Booking is recommended

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office

    .

    Meeting point is the ticket office, station staffed full time.

• Staff Help:

  Assistance is provided by station staff during the hours of train service operation. Booking is recommended

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available

Station General information

• Station operator: Greater Anglia
• Ticket office:
  • Monday to Friday 05:30-22:00
  • Saturday 06:30-21:00
  • Sunday 06:40-22:00
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet, entrance concourse (west side)
  • Unisex accessible toilet, southwest entrance concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, southwest entrance concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Replacement transport stop on station forecourt

  • Bus.

    'First' and 'Arriva' operate a network of frequent local bus routes around Southend city and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk

    Buy a Southend PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info

    Bus stops are located directly outside the station on Queensway and also on Victoria Avenue.

  • Airport.

    Bus services to Southend Airport

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Southend Victoria station

• Refreshments:
  • Coffee shop
  • Cold drinks vending machine
  • Food vending machine
• Shops:
  • Mini supermarket
  • Passport Photo Booth
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:14
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available