Station Details for Spooner Row

Station Alerts

Spooner Row receives a very limited train service so please check timetables and journey planners before travelling to or from this station. The nearest station with a more frequent service is Wymondham.

Station Accessible information

Step-free category:
This station has step free access to both platforms but from different locations on Station Road, with approximately 30 metres between the entrances to each platform from the roadside. The station is split by a road with a platform on either side.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
: B1
Helpline:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points:
Help points can be found at the following location(s):
- Platform 1 (for trains towards Norwich) - Inside the entrance on to this platform, fixed to the grey post beneath the customer information screen
- Platform 2 (for trains towards Ely and Cambridge) - Just beyond the waiting shelter, fixed to the grey post beneath the customer information screen
Induction Loop: Induction loops are only in Help Points
Accessible Toilets: No
Changing Places: No
Staff Assistance:
- This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
- What assistance is available for customers using this station?
- How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- Assistance meeting point is on the platform.
Train Ramp: Ramps are available on the train to provide assistance
Wheelchairs Available: No
Passenger Assistance:
- Platform
  Meeting point is on the platform. Unstaffed station, assistance provided by conductor.
Drop-off / pick-up points:
Accessible ticket counters:
Accessible ticket machines:
Printed local info: There is no printed information available
Announcements: Announcements are made both visually and audibly
Customer service notes:
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.

Station General information

Station operator: Greater Anglia
Ticket office:
Ticket machines:
Collect online booked tickets: Yes
London fare zone:
Oyster card:
Smartcard: No
Contactless cards: No
Sheltered waiting available: No
Waiting rooms:
First class lounge: No
Staffing level: Unstaffed
Information from staff:
- Yes - from help point
Staff assistance:
- This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
- What assistance is available for customers using this station?
- How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- Assistance meeting point is on the platform.
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  Rail replacement bus services do not serve this station. Customers are advised to use either Wymondham or Attleborough stations for rail replacement services.
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage: 2 spaces.
There is one cycle stand within the station car park, located next to the entrance gate on to Platform 2 (for trains towards Ely and Cambridge).
Car parks:
- Station Car Park.
  Spaces:3
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements

Station lift information

No lift information available