Station Details for Spooner Row

Station Alerts

• Spooner Row receives a very limited train service so please check timetables and journey planners before travelling to or from this station. The nearest station with a more frequent service is Wymondham.

Station Accessible information

• Step-free category: Category B1
  

  This station has step free access to both platforms but from different locations on Station Road, with approximately 30 metres between the entrances to each platform from the roadside. The station is split by a road with a platform on either side.

  This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is on the platform.

• Helpline: Yes
• Help Points:

  Help points can be found at the following location(s):

  • Platform 1 (for trains towards Norwich) - Inside the entrance on to this platform, fixed to the grey post beneath the customer information screen
  • Platform 2 (for trains towards Ely and Cambridge) - Just beyond the waiting shelter, fixed to the grey post beneath the customer information screen
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

  What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By using one of the two Help Points at this station

  Assistance meeting point is on the platform.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Meeting point is on the platform. Unstaffed station, assistance provided by conductor.

• Staff Help:

  This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

  What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By using one of the two Help Points at this station

  Assistance meeting point is on the platform.

• Mobility set down:
• Accessible ticket counters:
• Accessible ticket machines:
• Printed local info: There is no printed information available

Station General information

• Station operator: Greater Anglia
• Ticket office:
• Ticket machines:
• Collect online booked tickets: Yes
• Sheltered waiting available: No
• Staffing level: Unstaffed
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement bus services do not serve this station. Customers are advised to use either Wymondham or Attleborough stations for rail replacement services.

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:3
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available