Station Details for Stockport

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This station has step-free access to all platforms / the platform

  Lifts are available to all platforms via the station subway

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Passenger Assist meeting point is on the main concourse opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Main concourse

    .

    Through the main entrance to the concourse. The meeting point is opposite the ticket office, near the subway entrance.

• Staff Help:

  Passenger Assist meeting point is on the main concourse opposite the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Mobility set down:
• Accessible ticket counters:
  • Ticket machine inside ticket hall in main concourse. There is no counter here
  • Ticket buying and collection, Station Road entrance. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket machine, station concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, Station Road entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: Avanti West Coast
• Ticket office:
  • Monday to Friday 05:10-20:30
  • Saturday 06:30-19:30
  • Sunday 08:00-19:30
• Ticket machines:
  • Ticket machine, station concourse
  • Ticket buying and collection, Station Road entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Male toilet
  • Accessible toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, Platforms 3 & 4
  • Female toilet
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail replacement coach services can be found at the front of the station.

  • Bus.

    Information to plan your onward journey is available in a printable format here.

    A city centre free shuttle bus also operates, click here for more information.

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Starbucks on Platform 2, L.K. Gourmet on the concourse and Pumpkin on Platform 3/4

• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Stockport Exchange Station.
    Spaces:1000.
    

    6 Electric Vehicle charging points

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Platform 1&2 - Status: In service - Lift is currently available
• Lift 2 Platform 3&4 - Status: In service - Lift is currently available