Station Details for Surrey Quays

Station Alerts

• Un-booked assistance? No problem.

  This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Station Accessible information

• Step-free category: Category C
  

  Booking Hall only. This station is not a step free station

  Information on how London Overground is improving accessibility can be found at https://tfl.gov.uk/modes/london-overground/improving-london-overground

• Helpline: Yes
• Help Points:

  In booking hall and on platforms

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Meeting point shown on station map.

    .
• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, entrance concourse. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, entrance concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: London Overground
• Ticket office:
  • Monday to Friday 07:00-10:00
  • Weekends Unavailable
• Ticket machines:
  • Ticket buying and collection, entrance concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Unstaffed
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Use bus stop H in Deal Porters Way for southbound services to New Cross/New Cross Gate (Service X)

    Use bus stop S in Rotherhithe Old Road for northbound services to Dalston Junction/Dalston Kingsland (Service X)

    Use bus stop S in Rotherhithe Old Road for southbound services to Clapham Junction (Service M)

  • Underground.

    Nearest London Underground station is at Canada Water, one stop to the north.

  • Airport.

    Connections at Shadwell via Docklands Light Railway to/from London City Airport

• CCTV available: Yes
• WiFi available:
• Refreshments:

  Cold drinks vending machine Food vending machine

• Shops:

  High street shops

• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available