Station Details for Streatham Common

Station Alerts

• The lifts between platform 1 and the footbridge are currently out of order at Streatham Common station.

  This affects step free access to platforms 2, 3 and 4 for services towards London Bridge, London Victoria and Shepherds Bush.

Station Accessible information

• Step-free category:

  This is a Category B1 station: Platform 1 (southbound) and platform 2 (northbound) are served via lifts from the Greyhound lane entrance.

  Platforms 3 and 4 are only used during times of engineering works. Platform 3 (southbound) is served by lift from the Greyhound Lane entrance though platform 4 (northbound) is served by a separate entrance/short ramp in Eardley Road, approximately 130m from the Greyhound Lane entrance.

  The Assistance Meeting Point is on platform 1, by the Help Point.

• : B1
• Helpline:

  Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

  Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

  For further information on assisted travel please see:

  Accessibility at the station - Southern.

• Help Points:

  The Assistance Meeting Point is on platform 1, by the Help Point.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Staffed from first to last train every day
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Assistance Meeting Point

    On platform 1 above the help point. If no staff are present, please contact staff at the ticket gates, ticket office or platform.

• Drop-off / pick-up points:

  • Located at the front of the station

  • Drop-off/pick-up

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

Station General information

• Station operator: Southern
• Ticket office:
  • Monday to Friday 06:15-20:00
  • Saturday 06:40-21:00
  • Sunday 08:15-17:45
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• London fare zone: Zone 3
• Oyster card:

  Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.

• Smartcard: Yes
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Staffed from first to last train every day
• Toilets:
  • Unisex accessible toilet with baby change, Platform 2. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, north entrance concourse
  • Toilet, Platform 2
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Bus Map - Streatham Common
  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 50 spaces. Stands.

  Located on platform 1.

  Cycles are left at owners risk. Abandoned cycles may be removed.

• Car parks:
  • Station Car Park.
    Spaces:19.
    

    Free parking is offered to all Blue Badge holders.

    Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.

    If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift, Platform 1 - Status: In service - Lift is currently available
• Lift, Platform 2&3 - Status: In service - Lift is currently available