Station Details for Seer Green & Jordans

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step Free Access Category B2. Step free access to platform 2 (London bound) only. Platform 1 is accessed only via the footbridge.

• : B2
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:10-10:40
  • Weekends Unavailable
  • Passenger Assistance Meeting Point - at the booking office (during opening hours only). Alternatively, please use the Help Point at the station and we will arrange alternative transport to the nearest staffed station in which you can continue your journey by rail.
  • Meeting points are next to the help points on either platform (or in the car park if waiting for accessible alternative transport). Please note that Platform 1 is only accessible via a foot bridge.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Passenger Assistance Meeting Point - at the booking office (during opening hours only). Alternatively, please use the Help Point at the station and we will arrange alternative transport to the nearest staffed station in which you can continue your journey by rail.Meeting points are next to the help points on either platform (or in the car park if waiting for accessible alternative transport). Please note that Platform 1 is only accessible via a foot bridge.

    Passenger Assistance Meeting Point - at the booking office (during opening hours only). Alternatively, please use the Help Point at the station and we will arrange alternative transport to the nearest staffed station in which you can continue your journey by rail.

    Meeting points are next to the help points on either platform (or in the car park if waiting for accessible alternative transport). Please note that Platform 1 is only accessible via a foot bridge.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection, northeast entrance

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are no ticket machines here

• Accessible ticket machines:
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Station General information

• Station operator: Chiltern Railways
• Ticket office:
  • Monday to Friday 06:10-10:40
  • Weekends Unavailable
• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Passenger Assistance Meeting Point - at the booking office (during opening hours only). Alternatively, please use the Help Point at the station and we will arrange alternative transport to the nearest staffed station in which you can continue your journey by rail.
  • Meeting points are next to the help points on either platform (or in the car park if waiting for accessible alternative transport). Please note that Platform 1 is only accessible via a foot bridge.
• Toilets:
  • Toilet
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    This station is not served by rail replacement buses due to difficult road access. Please use the Passenger Help Point on the station to arrange for a taxi to the nearest served Chiltern Railways station..

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available: available
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 12 spaces. Stands.

  Near car park entrance.

• Car parks:
  • Station Car Park.
    Spaces:111.
    

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available