Station Details for Stansted Airport

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This station has step free access to all platforms. Lifts available.

  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the Customer Information point.

• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Assistance is provided by station staff during the hours of train service operation. Booking is recommended

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Customer Information Desk

    .

    Meeting point is the customer information point. Station is staffed full time.

• Staff Help:

  Assistance is provided by station staff during the hours of train service operation. Booking is recommended

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection. There is no Low-Level counter here
• Accessible ticket machines:
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Greater Anglia
• Ticket office:
  • Monday to Friday 06:30-00:00
  • Saturday 06:30-00:00
  • Sunday 06:30-00:00
• Ticket machines:
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Female toilet, platform level entrance
  • Accessible toilet, platform level entrance
  • Unisex accessible toilet with baby change, platform level entrance. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Male toilet, south entrance
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail Replacement services operate from the main coach station as directed by Station Staff.

    CrossCountry rail replacement departs from bays 10 and 11.

  • Bus.

    Local buses and National Coach routes stop in bus station located at airport

  • Airport.

    Station is within the Stansted Airport Terminal

  • Car Hire.

    In Airport terminal

• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Coffee shop Vending machines

• Shops:

  Newsagent/Sweets Passport Photo Booth

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:5000
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Arrival Screens

Station lift information

• No lift information available