Station Details for Stafford

Station Alerts

No station alerts

Step-free category: Category A
This station has step-free access to all platforms / the platform
Helpline: Yes
Help Points: 1
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: Yes
Staff Assistance:
Passenger Assist meeting point is on the main concourse. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Train Ramp:
Tactile Paving:
Wheelchairs Available: Yes
Passenger Assistance:
- Opposite The Ticket Office
  .
  Through the main entrance on the right. There is a dedicated meeting points and seating area outside the ticket office doors.
Staff Help:
Passenger Assist meeting point is on the main concourse. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Mobility set down: 1
Accessible ticket counters:
Accessible ticket machines:
- Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is printed information available

Station operator: Avanti West Coast
Ticket office:
- Monday Tuesday Wednesday Thursday Friday Saturday 06:00-20:00
- Sunday 08:30-20:00
Ticket machines:
- Ticket buying and collection
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Changing Places Toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- Unisex accessible toilet with baby change, Platform 1. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
- Male toilet, Platform 1
- Toilet, entrance concourse
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Rail replacement coach services can be found at the front of the station.
- Bus.
  Information to plan your onward journey is available in a printable format here.
- Taxi.
CCTV available: Yes
WiFi available:
Refreshments: 1
Shops: 1
Luggage storage: No
Lost property: Yes
ATM machine: Yes
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: Yes
Cycle storage available: No
Car parks:
- Accessible parking
- Stafford Multi-Storey Car Park.
  Spaces:451
- Stafford Car Park 2.
  Spaces:68
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements
- Arrival Screens