Station Details for Stroud (Glos)

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step Free Category B2 - This station has a degree of step free access to each platform via drop off points however step free access between the ticket office and Platform 2 can only be achieved via a stepbridge on the station. You are able to walk to each platform using the public footpaths, however it is a round 450m distance, which includes gradients greater than 1:12.

• : B2
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:30-14:00
  • Saturday 07:15-14:30
  • Sunday Unavailable
  • Meeting point: Ticket office.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Ticket Office (Staffed Station)

    The ticket office is located in the station building by platform 1.

  • Platform (When Unstaffed)

    Make your way onto the platform. Onboard teams will assist you.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are no ticket machines here

• Accessible ticket machines:
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:30-18:00
  • Saturday 07:15-14:30
  • Sunday Unavailable

  • Until further notice.

• Ticket machines:
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 2
  • Waiting room on platform 1
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Meeting point: Ticket office.
• Toilets:
  • Toilet, Platform 1
  • Unisex accessible toilet with baby change. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Car park on Platform 2 side.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 20 spaces. Stands. Sheltered.

  under footbridge

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:150
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available