Station Details for Southall

Station Alerts

No station alerts

Step-free category: Category A
- Accessibility Category A. This station has step free access to all platforms
- Staff ramp assistance is always available
- Accessible seating is available on platforms 3&4
- Wheelchairs are available from first to last train.
Helpline: Yes
Help Points:
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
Staff are available to assist from the first to last train.
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Gateline
  .
  Make your way to the gateline at the station entrance.
Staff Help:
Staff are available to assist from the first to last train.
Mobility set down:
Accessible ticket counters:
- Ticket buying and collection. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
Printed local info: There is accessible printed information available

Station operator: Elizabeth line
Ticket office:
- Monday to Friday 06:30-19:30
- Saturday 06:30-19:30
- Sunday 08:10-15:30
Ticket machines:
- Ticket buying and collection
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Unisex accessible toilet, east entrance. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- Male & Female Toilets, Platform 4
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Towards Paddington: Bus Stop N on Railway Bridge. Towards Slough: Bus Stop O next to Station Building
  
  Southall - Rail Replacement Infomation
- Bus.
  Transport for London Buses operate from outside the station.
  Information to plan your onward journey click Here
- Airport.
  Elizabeth Line service to Heathrow Airport.
  Alternatively, you can take 482 bus from Bus stop O to Heathrow.
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements