The accessible toilets on platform B are out of order at London St Pancras International station.
From Monday 15 June until mid-September, step free access will be unavailable for the Thameslink platforms A and B as the lifts will be closed for major refurbishment works.
Need to use the lift at London St Pancras International? Between the 13 July and 30 November, the lift between platforms 11-13 and the concourse / London Underground station are being refurbished. During this time a temporary lift will be available between the platforms and the concourse only. If you need to access the Underground, please transfer either via London Kings Cross station or via an alternative route within London St Pancras International itself, which will be clearly signed.
This is a Category A station. This station has step-free level access to all platforms via lifts. The station entrances are located at street level and provide level access to the lower concourse. There are three lifts on the main concourse to take passengers to and from the upper level UK train platforms and the Rendezvous.
The Assistance Meeting Point varies - please check with your operator.
Yes there is help available at the Thameslink and East Midlands Railway help desks. For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits.
Available from Thameslink and East Midlands Railway help desks as well as station help points and station staff. For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits.
Assistance Meeting Point (main entrance off Pancras Road)
.Inside the main station entrance from Pancras Road. If staff are not situated at the meeting point, please call the number on the meeting point totem.
EMR Travel Centre
.Located on the grand terrace next to Pret A Manager, adjacent to the EMR Platforms.
Available from Thameslink and East Midlands Railway help desks as well as station help points and station staff. For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits.
A clearly marked passenger drop off zone is located on Pancras Road which runs parallel to London St Pancras International Station. Blue badge holders may wait for 5 minutes here.
The drop off zone leads directly to the Eurostar departures.
There is also a drop up point on this road next to this for other passengers with 2 minutes waiting.
Note: Only Travelcards routed 'Plus High Speed' or ''Any Permitted + HS' are valid on High Speed services to Stratford International.
Buses stop on surrounding roads on Euston Road, Midland Road and Pancras Road. All Transport for London buses are accessible and have step free access.
All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also 'kneel' to reduce the step-up from the pavement. More info can be found on Transport for London's website at www.tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairs
More information about Transport for London buses can be found at www.tfl.gov.uk/modes/buses/
The underground station London Kings Cross St Pancras leads directly into London St Pancras International and is better connected than any other London station with six of the major tube lines running through it.
You can plan your Tube journey to or from this station at www.tfl.gov.uk
Heathrow Airport: There is a direct journey to Heathrow Airport, using the Piccadilly Line. Journey time is under an hour.
The quickest transfer from St Pancras to Heathrow Airport is to catch the Heathrow Express from London Paddington to Heathrow Airport.
Gatwick Airport: St Pancras offers a direct route from St Pancras to Gatwick Airport from Platform A.
Stansted Airport: The fastest option is to take Victoria Line to Tottenham Hale and change for the Stansted Express train. Journey time, approximately one hour.
Luton Airport: The Luton Airport Express service departs from St Pancras to Luton Airport Parkway, with connections on the Luton DART to London Luton Airport. A regular Thameslink service also departs St Pancras to Luton Airport Parkway.