Station Details for Sutton (London)

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This is a Category A station: This station has step-free access to all platforms.

• Helpline: Yes
• Help Points:

  The Assistance Meeting Point is on platforms 2 and 3.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Staffed from first to last train every day

• Train Ramp:
• Tactile Paving: There are tactile warnings on all platforms
• Wheelchairs Available: No
• Passenger Assistance:

  • Assistance Meeting Point

    .

    On platforms 2/3. If no staff are present, please contact staff at the ticket gates, ticket office or platform.

• Staff Help:

  Staffed from first to last train every day

• Mobility set down:

  Located at the front and side of the station

• Accessible ticket counters:
  • Ticket buying and collection, northwest entrance. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, east central entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info:

Station General information

• Station operator: Southern
• Ticket office:
  • Monday to Friday 06:00-21:00 Specific Hours
  • Saturday 06:00-21:00 Specific Hours
  • Sunday 07:10-21:00 Specific Hours
• Ticket machines:
  • Ticket buying and collection, east central entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet, footbridge concourse. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet with baby change, footbridge concourse. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, Platform 2. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, Platform 3
  • Toilet, Platform 1
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Bus Map - Sutton
  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops:

  A small convenience store is located on the concourse.

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:205.
    

    Free parking is offered to all Blue Badge holders.

    Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

    The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1 - Status: Unknown - Lift status unknown
• Lift 2 Platforms 2&3 - Status: Unknown - Lift status unknown
• Lift 3 Platform 4 - Status: Unknown - Lift status unknown