From Monday 11 May 2026 until the end of September 2026, trains will not call at Berrylands station, which will be closed for upgrades. The main part of the upgrade will see the station’s two platforms replaced, while new lighting, CCTV systems, Customer Information Screens and help points will be installed, to improve the station experience for our customers. Customers seeking to travel from Berrylands will need to travel from either New Malden or Surbiton instead. A rail replacement bus service will operate to transfer customers to and from these stations.
During the station closure, customers travelling towards London must travel from New Malden, and customers travelling towards Woking must travel from Surbiton. Customers must not tap in or out at Berrylands and only tap in or out at the stations where they start or finish their journeys.
Buses will run to Berrylands from Surbiton station forecourt and back from Berrylands to Surbiton from bus stop A on Surbiton Hill Park, a short walk from Berrylands station. Journeys are expected to take approximately 12 minutes.
Step-free category B1 station - This station has step-free access to all platforms via lifts.
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Help points are available on all platforms
The gateline is directly in front of you as you enter either side of the station. Please speak to any member of staff on the gateline.
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Drop-off/pick-up
The drop-off and/or pick-up point is on the same side of the road as the station
This is a combined drop-off and pick-up point
There is space for up to 5 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
There are ticket counters here
There is no Low-Level counter here
There are only induction loops at high-level ticket counters
There are no ticket machines here
There are ticket counters here
There is a Low-Level counter here
There are no induction loops indicated at this counter
There are ticket machines here
There is space in front of the ticket machine to manoeuvre a wheelchair
The controls may be at a suitable height for some people
Please contact our Customer Service Centre on 0345 6000 650
There is a staffed ticket office and self-service ticket machines available at this station
There is a staffed ticket office and self-service ticket machines available at this station
Station forecourt off Victoria road
Information to plan your onward journey is available in a printable format here
Find WiFi Hotspots around Surbiton station
A café on both platforms
Parking is chargeable for all vehicles except registered Blue Badge holders.