Station Details for Swansea

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Category A.

  Step free access to all platforms.

• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • The Passenger Assist Meeting Point is located in the concourse in the main station building. Please make yourself known to a colleague at the information desk on the concourse.

    .

  • Please make yourself known to a colleague at the information desk on the concourse.

    .
• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, south entrance. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, south entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday to Friday 05:15-20:00
  • Saturday 06:15-20:00
  • Sunday 08:00-20:00

  • Tickets requiring reservations: Mon-Sat 0910-1845

• Ticket machines:
  • Ticket buying and collection, south entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet, north entrance
  • Toilet, south entrance
  • Unisex accessible toilet, Platform 2. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, Platform 4. This toilet is accessed with a RADAR key
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is at the station front.

  • Bus.

    First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus

    Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes). 

    Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

  • Taxi.
• CCTV available: Yes
• WiFi available: available
• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Accessible Parking
  • High Street Multi Storey.
    Spaces:626
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available