Station Details for Swanscombe

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category C
  

  This is a category C station. This station does not have step free access. Steps to all platforms. Interchange via main road bridge, cross over to use path on far side of the bridge.

• Helpline: Yes
• Help Points:

  On platform

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance: 1
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket machine, main entrance on Platform 1. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket machine, main entrance on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:10-12:50
  • Saturday 08:40-15:20
  • Sunday Unavailable

  • This station is not continuously staffed please see staffing times for details of when staff are available.

• Ticket machines:
  • Ticket machine, main entrance on Platform 1
• Collect online booked tickets: Yes
• Sheltered waiting available: No
• Staffing level: Part Time
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.
    • Towards Greenhithe - Bus stop by the old George and Dragon public house (what 3 words: breed.badge.drank).
    • Towards Northfleet - Bus stop on Galley Hill Road.* (what 3 words: hooks.peanut.topped)

    *Galley Hill Road is closed because of a landslip. Whilst the road is closed, buses towards Northfleet stop at the temporary bus stop outside the station (what 3 words: buddy.hands.hero)

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available