Station Details for Stalybridge

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This station is category A. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from the subway to all platforms. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

• Helpline: Yes
• Help Points:

  Help Points are available on platforms 1, 3 and 4 and also within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office

    .

    The ticket office is located in the main station building on the ground floor. Please check the opening times on the National Rail Enquiries website.

  • Platform

    .

    Outside of ticket office staffing hours, customers should wait on the platform and make themselves known to the train crew when the train arrives.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket hall. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, Concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: TransPennine Express
• Ticket office:
  • Monday to Friday 06:00-20:00
  • Saturday 06:00-20:00
  • Sunday 08:15-19:45
• Ticket machines:
  • Ticket buying and collection, Concourse
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Unisex accessible toilet, east entrance. This toilet is accessed with a RADAR key
  • Toilet, Platform 4 & 5
  • Male toilet, east entrance
  • Baby changing, Platform 4 (north)
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Pick up and drop off outside the station entrance

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Refreshments are available from the bar on platform 4.

• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:12.
    

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 1&3 - Status: In service - Lift is currently available
• Lift 2 Platform 4 - Status: In service - Lift is currently available