Station Details for Somerleyton

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  

  This station has step free access to both platforms. However, please note that step free access to Platform 1 (for trains towards Norwich) is via the barrow crossing at the end of the platform. This ramp is quite steep so may not be suitable for all.

  This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is on the platform.

• Helpline: Yes
• Help Points:

  Help points can be found at the following location(s):

  • Platform 2 (for trains towards Lowestoft) - There are two help points on this platform and both are fixed to the grey posts beneath the customer information screens. One is located between the former station building and the waiting shelter, and the other is next to the level crossing at the end of Station Road.
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

  What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance 
  • Luggage (on and off train only)
  • Ticket sale on board

  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By using one of the two Help Points at this station

  Assistance meeting point is on the platform.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Meeting Point is on the platform. Unstaffed station, assistance provided by conductor.

• Staff Help:

  This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

  What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance 
  • Luggage (on and off train only)
  • Ticket sale on board

  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By using one of the two Help Points at this station

  Assistance meeting point is on the platform.

• Mobility set down: 1
• Accessible ticket counters:
• Accessible ticket machines:
• Printed local info: There is no printed information available

Station General information

• Station operator: Greater Anglia
• Ticket office:
• Ticket machines:
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Unstaffed
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    For pre-planned rail replacement ONLY- Served by minibus from Somerleyton Station Car Park which runs between Haddiscoe, Somerleyton and Lowestoft (as a shuttle for local journeys). This service connects into the main rail replacement bus service between Norwich and Lowestoft.

    During emergency rail replacement please use other local stations, use the help point or speak to Station staff.

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:8
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available