Station Details for Taplow

Station Alerts

No station alerts

Station Accessible information

• Step-free category:
  • Accessibility Category A. This station has step-free access to all platform.
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3&4
  • Wheelchairs available from first to last train.
• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail .

  We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Staff help is available from first to last train
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Gateline

    Make your way to one of the gatelines at the main entrance (approach road), or the entrance via the car park (if unstaffed use the help button).

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection, north entrance

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection, north entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, south entrance approach. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)

Station General information

• Station operator: Elizabeth line
• Ticket office:
  • Monday to Friday 06:30-13:00
  • Saturday Unavailable
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, north entrance
  • Ticket buying and collection, south entrance approach
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 4
  • Waiting room, Platform 3
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Staff help is available from first to last train
• Toilets:
  • Accessible toilet, Platform 4 (west). This toilet is not accessed with a RADAR key
  • Toilet, Platform 4 (east)
  • Accessible toilet in female toilet, Platform 4. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Accessible toilet in male toilet, Platform 4. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Station forecourt

    
    Taplow - Rail Replacement
  • Airport.

    Links to Heathrow Airport - Via Elizabeth Line, Changing at Hayes & Harlington for Heathrow services.

    Alternatively, you can change at Slough Station, Take 703 Bus from Wellington Street, Stop C

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 5 spaces. Stands. Sheltered.

  Northern Car Park off platform 4

• Car parks:
  • Long stay accessible parking
  • Station Car Park.
    Spaces:101.
    

    West car park

    • 75 spaces
    • 2 Accessible spaces

    East car park

    • 22 spaces
    • 2 Accessible spaces

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1, Platform 4 - Status: In service - Lift is currently available
• Lift 2, Platform 2/3 - Status: In service - Lift is currently available
• Lift 3, Platform 1 - Status: In service - Lift is currently available