Station Details for Taunton

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step Free Category A Station - This station has step free access to all platforms via subway and the lifts

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Daily 24 Hours
  • Monday to Friday 24 Hours
  • Saturday 05:30-23:30
  • Sunday 08:00-01:30
  • Meeting point: Gateline.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Ticket Office / Gateline (Staffed station)

    Located main station entrance off platform 2.

• Drop-off / pick-up points:

  • Set- Down / Pick up Points are available adjacent to the station entrance. Assisted travel meeting point - Booking office main entrance. Please notify a member of staff.

  • Drop-off/pick-up

    The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

    This is a combined drop-off and pick-up point

    There is space for more than 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, south entrance

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls may be at a suitable height for some people

• Accessible ticket machines:
  • Ticket buying and collection, south entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, north entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:30-19:00
  • Saturday 06:30-19:00
  • Sunday 08:00-19:00

  • Please note: Reservations and tickets requiring reservations can only be sold between the following times: Mon - Sat 09:00 - 19:00 and Sun 10:00 - 18:00

• Ticket machines:
  • Ticket buying and collection, south entrance
  • Ticket buying and collection, north entrance
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 3 & 4
  • Waiting room (south entrance)
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Meeting point: Gateline.
• Toilets:
  • Toilet, Platform 5 & 6
  • Female toilet, south entrance
  • Female toilet, Platform 5 & 6
  • Unisex accessible toilet, Platform 3 & 4. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Unisex accessible toilet, Platform 3 & 4. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Toilet, south entrance
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Bus stop at rear entrance of station, or as directed by signs.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Connect to "GWR Free Station WiFi"

• Refreshments:

  Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available.

• Shops:

  Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available.

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage: 82 spaces. Stands. Sheltered.

  Platforms 1 and 5

• Car parks:
  • Long stay accessible parking
  • Short stay accessible parking
  • Station Car Park.
    Spaces:384.
    

    Accessible parking available. Parking is free for Blue Badge holders.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 MSCP - Status: In service - Lift is currently available
• Lift 1 Platform 1&2 - Status: Unknown - Lift status unknown
• Lift 2 MSCP - Status: In service - Lift is currently available
• Lift 2 Platform 3&4 - Status: Unknown - Lift status unknown
• Lift 3 Platform 5 & 6 - Status: Unknown - Lift status unknown