Station Details for Teynham

Station Alerts

TEY ALERT - 1ST OCT.
On Sunday 1st October, replacement buses for Teynham will use the bus stops on the A2 opposite the Dover Castle Inn. They will run between Sittingbourne and Canterbury East.

Step-free category: Category B1
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London from main entrance ramp. Step free access to platform 2 for services away from London via level crossing. Step free interchange between platforms also via level crossing. Stepped access via footbridge from other side of level crossing.
Helpline: Yes
Help Points:
On platform
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: No
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving: There are tactile warnings on all platforms
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
Staff Help: 1
Mobility set down:
Accessible ticket counters:
Accessible ticket machines:
- Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
Printed local info: There is accessible printed information available

Station operator: Southeastern
Ticket office:
- Monday to Friday 06:30-09:30 Specific Hours
- Weekends 06:10-09:30 Unavailable
Ticket machines:
- Ticket buying and collection on Platform 1
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  Station forecourt
  If you're travelling to or from this station and have additional assistance requirements, we recommend you contact our accessible travel team, send #Assist to 07866 002690 on WhatsApp or use the help point at the station so we can ensure appropriate transport is available for you.
- Bus.
  Information to plan your onward journey is available in a printable format here
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Station Car Park.
  Spaces:10.
  Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements