Station Details for Thames Ditton

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Step-free category: Category B2
Step-free category B2 Station - Long and steep ramps to both platforms from separate entrances - gradient up to 1:5 on Platform 2 side, up to 1:8 on Platform 1 side.
Helpline: Yes
Help Points:
Help points are available on all platforms
Induction Loop: Induction loops are throughout this station
Accessible Toilets: No
Changing Places: No
Staff Assistance:
Train Ramp: 1
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Staff Help:
Mobility set down:
Accessible ticket counters:
- Ticket office, platform 1. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
Printed local info: There is accessible printed information available

Station operator: South Western Railway
Ticket office:
- Monday to Friday 06:40-13:00
- Saturday 08:00-13:00
- Sunday Unavailable
Ticket machines:
- Ticket buying and collection on Platform 1
Collect online booked tickets: Yes
Sheltered waiting available: No
Staffing level: Part Time
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  To Surbiton: Embercourt Road Bus Stop opposite Imber X
  To Hampton Court: Embercourt Road Bus Stop outside Imber X
- Bus.
  Information to plan your onward journey is available in a printable format here
CCTV available: Yes
WiFi available:
Find WiFi Hotspots around Thames Ditton station
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements