Station Details for Thatto Heath

Station Alerts

No station alerts

Step-free category: Category B1
- Category B Station
- Access to both platforms via road footbridge. Wigan bound platform accessed via long slope. Liverpool bound platform accessed via a graded slope with rest landings.
To find our more about travelling around this station, please see the 360 map click here
Helpline: Yes
Help Points:
Platforms 1&2
Induction Loop: There are no apparent induction loops
Accessible Toilets: No
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Ticket Office
  .
  Located on platform 1 at the bottom of the access ramp from Thatto Heath road. See National Rail Enquiries website for office hours.
- Platform
  .
  Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Staff Help: 1
Mobility set down:
No designated area is provided. Street set down only available.
Accessible ticket counters:
- Ticket buying and collection, platform 1. There is no Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station operator: Northern
Ticket office:
- Monday Tuesday Wednesday Thursday Friday Saturday 05:50-23:35
- Sunday 08:10-23:30
Ticket machines:
- Ticket buying and collection, platform 2
- Ticket buying and collection, platform 1
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  Pick Up / Drop Off at bus stops on Thatto Heath Road - near the Medical centre for Liverpool and outside the Railway Station for St Helens.
  What3words - Towards Liverpool - heavy.grain.pepper - & towards St Helens - deed.decreased.vines
- Bus.
  Bus stops 100m from station. Busline 0871 200 2233
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Station Car Park.
  Spaces:10
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements