Station Details for Thurso

Station Alerts

• If the booking office is closed, there is an entrance along the side of the station which will allow entry to the platform.

Station Accessible information

• Step-free category: Category A
  

  This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office.

  Please take care when boarding/alighting the train towards the rear of the platform as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.

• Helpline: Yes
• Help Points:

  Passenger Assistance Meeting Points

  For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

  Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

  Located in the main station building at the entrance to the platform.

  • Platform 1

  By the customer information screen pole at the entrance onto the platform from the access road.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Passenger Assistance Meeting Points

    For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

    Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

    • Ticket Office

    Located in the main station building at the entrance to the platform.

    • Platform 1

    By the customer information screen pole at the entrance onto the platform from the access road.

    .

    Located in the main station building at platform entrance. If unstaffed, go to your platform.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection. There is a Low-Level counter here
• Accessible ticket machines:
• Printed local info: There is printed information available

Station General information

• Station operator: ScotRail
• Ticket office:
  • Monday to Friday 09:50-16:54
  • Saturday 10:10-16:54
  • Sunday Unavailable
• Ticket machines:
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Unisex accessible toilet, by south entrance. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, by south entrance
  • Male toilet, Platform 2 & 3. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Female toilet, Platform 2 & 3
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click on the link below for the exact bus pick up location:-

    Buses pick up/drop off from the Bus stop at station entrance.

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

  • Taxi.
• CCTV available: No
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Station Car Park.
    Spaces:3.
    

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available